Many people are under the assumption that you have to take your car back to the dealership for regular logbook servicing so that your manufacturers’ warranty is not voided, this is not the case.
You are legally within your rights to take your vehicle to a car mechanic of your choice without the risk of voiding your manufacturer’s warranty.
Dealers make very little money from selling new cars and servicing is a big income stream for them, so whilst they will never tell you that you must come back to the dealership for a service, much of their terminology suggests that it is implied.
Whilst your car dealer may not say you must come back to the dealership in order to keep your warranty intact many people are under the impression it is a condition, but why?
When you buy a new car, the sales person will recommend you come back to the dealership for your services, and this alone leads people to believe that it is a requirement of their warranty.
In many logbooks there is a space for the dealership to stamp once the service is complete, at a glance you would think it is mandatory for a dealership to stamp there, but in reality, your local mechanic can sign their name and details. Again, it’s implied that you go to the dealership but not necessary.
When you take your car to the dealership for a service they will use all genuine parts, however your local car mechanic might use aftermarket parts that are identical and priced competitively. The manufacturer says that your warranty will be voided if there are any issues with the non-genuine parts. Many believe that this means your whole warranty is voided, however it simply means that particular part is no longer covered, but it is covered by the maker of the part.
If your car is due for its logbook service or any car repairs, call 07 5532 3772 on the Gold Coast today. Even though we have a one day turn-around for all our logbook services, we understand that it can inconvenience you, so we offer our customers a lift to work, home or the shops and if available, you are welcome to borrow one of our courtesy cars.