Restrictions are slowly being relaxed, but with Covid 19 still around GC Suspension has put in place the following to help keep you safe.
You can be assured that when you call on us, we have given your safety the highest priority.
Here’s a list of the protocols we have in place:
What can you expect when making a booking
* Same friendly and knowledgeable staff to answer all of your enquiries.
What to expect when visiting us?
* Same great service and highly experienced mechanics to work on your vehicle.
Can I pay in cash for my job?
*We are still accepting cash, however we are finding most of our customers are paying via eftpos.
Here are our tips on Maintaining your car
*Regularly check your fluid levels and tyre pressure, Service your vehicle at regular intervals, either 6 monthly or every 10,000 kms, and if you notice any change in how your vehicle handles or if it makes any unusual noises, call us to book in for an full undercar inspection asap.
What happens if my car breaks down?
*We can recommend a local towing company to collect your vehicle and bring it to our workshop for repairs.
How do I contact you?
*We can be contacted via phone, through our website, via email (firstname.lastname@example.org) and on facebook.
Will you come to my home to pick up my car?
* Yes, local area only.
What precautions will you take if you come to my home?
*We will call upon arrival, we ask that you have the vehicle in an accessible location, (ie. Not in a garage), we ask that you place the keys in a location they can be collected from.
Our mechanics will sanitise your car keys and all the touch points of your vehicle, we will put a disposable, single-use protective car seat cover over the driver’s seat.
We place disposable, single-use floor mats beneath the pedals.
Upon returning the vehicle we will again call to let you know and leave the keys where requested.
What are your new business hours
*Our business hours have not changed, as an essential service we are still open 8am to 5pm Monday – Saturday.
Can I contact you on-line
*You can still contact us online via our “contact us” page,
Can you still talk to me by phone
*As we still have our full team working and have not cut back any opening hours, phoning us on 07 5532 3772 is still the fastest way to get the answers to your questions.
Will you deliver to me
*Yes, we can organise delivery.
What will you wear if you come to my home
*Our Mechanics will be dressed in uniform so you can be sure they are there to collect your vehicle.
Can I still get my car checked over?
*Yes, we are still open 8am to 5pm Monday through Saturday for all your vehicle needs
Will you service my car at home?
*We do not offer a mobile service but we do offer a pickup/drop off service
For more information or helpful advice on how to keep your vehicle running at its best, contact the expert Gold Coast team at GCSSB!
Call us on 07 5532 3772